Fidelity Warranty Services, Inc.

1.9 star rating Rating - based on 39 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 12/12/2018
I am cancelling my warranty.
I just read the reviews about Fidelity Warranty Services, Inc. I had purchased this warranty based on the dealer's recommendation. I am still in the period where I can cencel and get a full refund. I will be doing that tomorrow. Life is too short... Read More »
 
 
 
Review Posted 12/5/2016
i did not want this service agreement
iam asking rfor my 2000 dollars to be returned to me.santana told me to reach out to yall for my reinsbursement and are no longer using Rincon cheverelot.please give me a call at9122431688 Read More »
 
 
 
Review Posted 10/26/2016
I can not deal with these ppl anymore.
My and I brought our home May 28, 2015 Fidelity Warranty was who we sign up with it was the worsts mistake of our lives. We started having problems with our Ac so we called Fidelity like we were told to do. The sent a electrician out three time fo... Read More »
 
 
 
Complaint Posted 9/26/2016
Inconvienant truth
I called this company to ask about a problem I am having getting my 2013 RAM Longhorn Laramie repaired. The thing wouldn't shut off!! Ended up taking it to 2 different "5 Star" dealers who gave me 2 different diagnosis's. One said the repair was c... Read More »
 
 
 
Complaint Posted 6/3/2014
Fidelity Warranty Services
We purchased a warranty from this company Fidelity Warranty Services. Not sure I want to keep it after reading all these bad reviews about it. Can we cancel or is it too late? We just bought the car a couple of days ago. Any advice? Can we cancel... Read More »
 
 
 
Complaint Posted 12/18/2013
Fidelity Warranty Services, Inc. IS A SCAM!
Fidelity Warranty Services is a RIP OFF!!! For obvious needed repairs, the company refuses to send an inspector out to witness the car overheating and cutting off. They said that seeing this happen along with diagnostic reports and tests from seve... Read More »
 
 
 
Complaint Posted 12/10/2013
Evidently This Warrenty Doesn't Cover Anything (you have to argue with them for a long time to get something covered)
I've taken my car in several times and they always have a dispute about what it is covered. My door would not open and they said it wasn't covered because it was trim. Really people!?!? I just recently took it in because the water pump and busted... Read More »
 
 
 
Review Posted 6/5/2013
i cancellede my extended service warranty.
i cancelled my warranty with hyundai of paramus . at first was worried about not getting my refund. after 10 weeks i recieved btha exact refund that i expected. so don't be worried if your paperwork is in order you will get your refund. Read More »
 
 
 
Complaint Posted 4/3/2013
Half satisfied.
Overall the warranty was probably a fair purchase but dealing with them is a hassle because they are so rude. My plan covered a steering rack replacement, a new ignition coil but not defective heated seats or the spark plugs that needed to be repl... Read More »
 
 
 
Review Posted 2/23/2013
Can't trust Fidelity Warranty Services
I can’t think of one component on any vehicle that has this warranty that can’t be denied coverage when it needs repairing using a word(s) on the contract to fit the situation. Words like “contamination, lack of lubricants, lack of oil, corrosion,... Read More »
 
 
 
Complaint Posted 2/4/2013
Warranty Does Not Cover ANYTHING!
I purchased an extended Fidelity Warranty for a 2006 Dodge Durango Limited. I purchased the vehicle with 50,000 miles on it and it was in excellent condition. As problems arose (fuel system, braking system, airbags, key fobs) my dealership would s... Read More »
 
 
 
Review Posted 12/12/2012
I AM STILL WAITING ON MY REFUUD FROM THE SETTLEMENT:(
I HAD MY 1995 NISSAN ALTIMA GXE INSURED BY FIDELITY FOR A WARRANTY.MY CAR WAS IN THE SHOP SEVERAL TIMES AND FIDELITY DID NOT FIX MY CAR. I AM WAITING ON MY REFUND BACK FROM THE SETTLEMENT. IT COST ME $1,139.00 TO FIX MY CAR. Read More »
 
 
 
Complaint Posted 10/21/2012
SCAM.... RIP OFF...DON'T DO IT
This company should be under investigation .. TOTAL SCAM.. WILL NOT COVER WHAT IS COVERED!!!! I THINK THE 5 STAR RATINGS ARE B#LL SH*T WRITTEN BY FIDELITY WARRANTY THEY ONLY COVERED 2 OUT OF 30 ITEMS !!!!!!! Read More »
 
 
 
Complaint Posted 8/20/2012
They treat Armed Service Members like dirt!
I purchased a used vehicle about 3 months ago. The finance department convinced me that I needed the added protection of an extended warranty. I drove across country to Fort Bliss, TX recently and took my vehicle in for an oil change. Apparently,... Read More »
 
 
 
Complaint Posted 7/29/2012
STAY AWAY
I was so young and naive on wanting to get myself a car. Well the salesmen had a very great and easy time on selling me this car. I spent $8,000 on this warranty total, the price of the contract included (which was $6,400). I purchased the very hi... Read More »
 
 
 
Complaint Posted 3/28/2012
Chrysler Sold as Premium Warranty but Poor Plan - They Know What Exclusions to Pick-Worthless
We were sold a premium plan service plan from a Chrysler Dealer and one of the few times our car needed the warranty it was excluded. The car overheated and we brought it in and thought it would be covered - IT AS NOT. We paid a lot of money on a... Read More »
 
 
 
Complaint Posted 2/13/2012
Fidelity scam waranty Inc.
I bought a 2005 Dodge grand caravan in March of 206. I was talked into a Platinum extended warranty for 100k miles or 7 years. I just took it into the dealership for a covered repair only to be told that my warranty expired on January 1 2012 just... Read More »
 
 
 
Review Posted 1/14/2012
Happy with end results
About two months after purchasing my 2004 Denali, vehicle lost oil pressure. I had purchased Fidelity extended warranty and returned to dealer with this problem. Fidelity instructed repair shop to tear down motor to find the problem. Once problem... Read More »
 
 
 
Complaint Posted 12/16/2011
Fidelity Warranty- STAY AWAY - DON"T LET THE DEALER TALK YOU INTO IT, IT IS A RIPOFF
2006 Mercedes ML, dealer said that the entire rack and pinion, etc had to be replaced. TOTAL removal, FIdelity Warranty took over a week and a half to have an inspector show up..authorized the repair HOWEVER the vehicle would have to have a 4 whee... Read More »
 
 
 
Complaint Posted 11/23/2011
Review 11/23/2011
On November 18, 2011, I took my 2007 Ford Expedition EL to my local Ford dealership as I was having a strange noise in the engine compartment. The service department called me later that same day and advised that I had a “warped” intake manifold a... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (954) 429-2000 Address   500 Jim Moran Blvd.
Deerfield Beach, FL 33442
Website   http://www.fidelitywarranttyservices.com Email   jmainforequests@jmagroup.com
Contact   Dave Allen Other  
 
 
 
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