Complaint
Posted 9/7/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/07/13
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Totally dishonest
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How is that this company claims 92.6% customer satisfaction rate in their promotions but yet has about 50% satisfaction rate on Amazon? There are currently 81 1-star reviews on Amazon vs 72 5-star reviews. I'm no math whiz, but it looks like the c... Read More »
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order
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its been 2 months and i havent recieved what i ordered the lunada biomedical supplement.a 107.97 one time charge that comes out to 116.97 plus tax.this was charged to my credit card by phone i made the order.talked with someone named jamie from ma... Read More »
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Business's response - by Lunada Biomedicalon 4/16/2013
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Thank you for contacting us. We would like to assist you with this matter. Please contact our customer service department at 800-222-3304,Monday through Friday,5:00AM to 5:00PM,PST,so we can look into your account and track the order in question.... Read More »
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Emberen is fake and ineffective
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This service probably get paid by the company that you are filing a complain.
Emberen is fake and ineffective. Read More »
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Business's response - by Lunada Biomedicalon 2/4/2013
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We came across your post and wanted to respond in order to clarify who we are and what our product does for so many women. Our company name is Lunada Biomedical and we are the makers of Amberen. Amberen addresses symptoms of hormonal imbalances fo... Read More »
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What Happens to the Pills Customers Return
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This company says that if you are not satisfied with the product to simply return the two UNOPENED boxes to them and they will refund your money.
However, I wonder if they are mailing out pills that another customer has returned that was not op... Read More »
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Business's response - by Lunada Biomedicalon 2/4/2013
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We came across your post and wanted to respond in an effort to reassure you as a consumer. We at Lunada Biomedical, makers of Amberen, assure you that we perform strict quality control measures with all of our products. We require that our product... Read More »
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Headaches & Nausia
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I am a new user of this product, only a week into it. I agree with the others as far as the start date being unfair with it correlating the the date you order vs the date you receive it. Doesn't seem right. I did however actually ask this question... Read More »
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Business's response - by Lunada Biomedicalon 2/5/2013
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We came across your post and apologize we did not see this sooner. We would love to consult with you and hear more about your experience and how things turned out. Please contact our customer service department and speak with one of our staff nurs... Read More »
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Review
Posted 7/22/2011
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1 Review
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0 Question
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63 Profile Views
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0 Answer
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Trustlinker since 07/22/11
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Review 7/22/2011
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I have been using Amberen for about 2 yrs. It did take about 2 month before I noticed any results. I know everyone body is different but this supplement without a doubt drastically decreases all those miserable symptoms esp the hot flashes and moo... Read More »
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Review 1/6/2011
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I called this company today (my ending date of my 30th day trial) to say that it wasn't working for me either and that I will be returning the unused portion. I also noticed today that my charge card had been charged $149. I asked why this has hap... Read More »
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Business's response - by Lunada Biomedicalon 2/22/2013
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We came across your post and apologize we were unable to respond sooner. We are sorry your experience with Amberen did not meet your expectations and hope that these issues have since been resolved. Please feel free to contact our customer service... Read More »
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Review 12/30/2010
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I placed an order for the 3 month course of Anberen on November 18, 2010. I was informed by the representative that if the product did not work simply return the unused portion and a full refund would be given.
I sent an email to Lunada on Dece... Read More »
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Business's response - by Lunada Biomedicalon 2/4/2013
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We came across your post and apologize we did not see this sooner, but felt that we still wanted to address your experience and concerns. Lunada Biomedical, makers of Amberen, has made many changes over the last few years in regards to our custome... Read More »
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Review 12/5/2010
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I am also making a complaint to BBB. Based on radio advertising, "Absolutely
Risk Free" I signed up for a trial of Amberen, "healthy choice for menopause".
The product did not work for me and upon consultion direct with Lunada Biomedical, I was to... Read More »
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Business's response - by Lunada Biomedicalon 2/12/2013
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We came across your post and apologize we were unable to respond sooner. We are sorry your experience with Amberen did not meet your expectations and hope that these issues have since been resolved. Please feel free to contact our customer service... Read More »
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