Complaint
Posted 10/23/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 10/23/13
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Complaint
Posted 11/16/2011
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1 Review
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0 Question
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121 Profile Views
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0 Answer
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Trustlinker since 11/16/11
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Review 11/16/2011
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This company is a total scam. I ordered a costume for my son and it was too small. I called the company and a Jonathan told me what to do and that there was going to be a 25% restocking fee and I had to pay for the return shipment. Ok, I sent it t... Read More »
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Complaint
Posted 3/6/2011
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1 Review
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0 Question
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168 Profile Views
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0 Answer
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Trustlinker since 03/06/11
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Review 3/6/2011
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I really wish I had of read reviews of this company before purchasing 5 costumes from them for a school program. They got the order wrong. Wrong sizes, wrong accessories. They will not answer an email. I called costumer service the day I received... Read More »
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Complaint
Posted 1/17/2011
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1 Review
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0 Question
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133 Profile Views
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0 Answer
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Trustlinker since 01/17/11
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Review 1/17/2011
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Do NOT buy from Brands on Sale. They are the absolute worst in customer service. They sent me the wrong item (not as pictured on the website), then I had to argue with them to take it back, I shipped it back promptly and then two months later no c... Read More »
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Complaint
Posted 1/5/2011
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1 Review
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0 Question
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111 Profile Views
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0 Answer
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Trustlinker since 01/05/11
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Review 1/5/2011
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I am a former attorney and have earned my MBA. I am 40yrs old and have never experienced a more dishonest, aggressive, unethical and unprofessional seller in my life. Brands on Sale should not be allowed to do business with the public. I ordered a... Read More »
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Complaint
Posted 11/1/2010
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1 Review
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0 Question
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193 Profile Views
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0 Answer
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Trustlinker since 11/01/10
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Review 11/1/2010
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WORST CUSTOMER SERVICE EVER. I ordered a Halloween costume two and a half weeks prior to Halloween with expedited shipping. (1-3 days and $30 extra). After 4 days passed, I called to find out where it was. I was told it was on BACK ORDER. It NEVER... Read More »
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Complaint
Posted 12/23/2009
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1 Review
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0 Question
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135 Profile Views
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0 Answer
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Trustlinker since 12/23/09
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Memphis, TN
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Review 12/23/2009
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I place an order on December 14. I check on line on December 16 and it showed my order was in process. I then call the company. The sale rep state they were having computer problem but it will be ship the next day. The sale rep assured me that I w... Read More »
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Complaint
Posted 10/28/2009
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2 Reviews
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0 Question
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315 Profile Views
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0 Answer
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Trustlinker since 10/28/09
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Moyock, NC
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Review 10/28/2009
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This company is irresponsible, unreliable and unprofessional. If I could give them 0 stars, I would. There was absolutely NOTHING positive about my experience with Brands on Sale!
I ordered my daughters Halloween costume on 16 OCT and it still... Read More »
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Complaint
Posted 10/28/2009
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1 Review
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0 Question
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248 Profile Views
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0 Answer
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Trustlinker since 10/28/09
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Alto Crest, NM
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Review 10/28/2009
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We ordered a costume for our daughter 12 days before Halloween, paid for the costume with our visa for 2-3 business day delivery. Not only have we not received our package with only 2 days left before Halloween, but the 800 number on the website i... Read More »
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