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Dishonest company engaged in duping customers
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I have done business with this company for a few years and it took me a while to finally catch onto their scam. I have a color laser printer that takes expensive toner cartridges. After my initial order which was satisfactory, they would call back a few months later to say the second half of the pack I agreed to buy was just in and they would ship it to me. Because I couldn't really keep track of what pack I had supposedly ordered months before, I fell for it a couple of times before I realized they were scamming me. They called me again recently with the same deal that the second half of the pack I ordered had just arrived. I complained that I didn't want it, but that I did want the free cartridge that they had said they would give me that I never received. Instead of just sending me the free cartridge, they also sent me two additional cartridges and an invoice. I called to complain but now I am waiting for them to call me back so that I can return the unwanted items. Out of curiosity I did a little research and have found indeed that they are known for their bad sales practices.
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