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Review 3/9/2011
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I would love to give this company five stars but we are still in the process of HOPE fulfilling their promises of dropping our mortgage by hundreds of dollars a month. I am reading about how people paid $400, $500, $600 up front....I paid $850 up front! First, my packet did not show up in the mail. I had to call the company exactly 9 times and it took a month to finally get the paperwork...by email!
We did all the paperwork and a very nice gentleman, when I questioned him regarding the legitimacy of this company stated, "we have a 96% success rate and the other 4% are people that lie on the forms or lie about the residence being a primary residence when in fact it is a business. Well, with a success rate like that, how can I go wrong?
So far, we have called BOA..our mortgage company and their answer is simply they have no programs available to us simply because we are current on our mortgage. And we made it very clear to HOPE that the reason why we were pursuing this was because our home has lost so much equity that we are upside down. They assured me that we would be reduced percentage wise and our mortgage would be considerably less.
I truly hope they are legitimate but the more time that goes by, I am beginning to wonder if I burned almost $900 bucks!
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