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High quote then revised; no service
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I had a MacPro to sell. I received an online quote for $197. I packaged it with bubble wrap and sent it off. Many days after they received it I was notified that it was "received damaged" and "not as represented" and they modified their quote to $86.75, 44% of the original quote. No substantiation of the "damage." I checked the serial number online, and the that site indicated machine was as I represented. While I was under the illusion they were above board, I sent in a laptop that was in great condition. I had a quote for $215. About a week after they received it, the quote suddenly changed to $115. Supposedly a check has been sent, but nothing.
I had contacted them about the original check for $86.75 that I hadn't received. They offered to reissue with a $35 stop payment charge. I declined. This appears to be another part of their business practice. I did finally receive the check. It was postmarked a week after the check was dated.
If you try to call, you only get a recording saying communicate through their website. Their website claims 24-48 hour response. I have entered many requests and have heard nothing. I did find a number through my BBB complaint and called but the person that answered indicated he was just in the warehouse...
Good luck if you consider working with these people.
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