Rafael G.'s review of Energy Auto Body Repair Solutions

Energy Auto Body Repair Solutions

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Customer Reviews & Ratings
Complaint Posted 3/29/2011
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Review 3/29/2011
I went to them about a week ago to get a electronic mirror replaced and the guy told me he would charge me $150 for the parts and labor, that sounded a high, but i needed it done ASAP and he promised me the part would be in by tomorrow morning and it would take about 15 minutes to install, i called him the day after and he said "O it's on the truck on its way over here", i take time off of work to get it done, when i arrive, the guy (Richard) is no where to be found, So i get home and call the shop from there, he says "oh the dealer said it should be in tomorrow", I call the following day several times and i couldn't find him and no one at the shop knew what i was talking about. So, this goes on for about 5 days, he kept coming up with excuses and promising tomorrow, tomorrow, tomorrow. So I finally tell him "i need my money back", he said come tomorrow and I'll have it ready for you, so i go and of course he's not there, while waiting for him, i see him drive up and then drive away, i think to my self "this guy doesn't want to give me my money back" so i go the following day because i know he has to close up the shop, so i finally I catch him in person and i tell him to give me my money back he says "i don't have change so I'll only be able to give you a part of your money back" i thought to myself i might as well get back what i can, take my loss and end this nightmare. While waiting for him I spoke to one of his employees that runs the car wash there and he said that he too was looking for a new place to run his car wash because the people that rent space in the shop are moving out too. The whole thing was a waste of time and money, needless to say I'm still driving around with a broken mirror a week after empty promises and a game of cat and mouse with Richard.
 
 
 
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Additional Business Information
Hours   Phone   (323) 222-4222 Address   2060 Marengo Street
Los Angeles, CA 90033
Website   Email  
Contact   New Contact Other  
 
 
 
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