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Review 2/23/2010
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We came to Dunn Russell for help with our 1st & 2nd mortgage loans to be modified. Dunn Russell’s total fee for modification if $2,950.00 to be collected upfront. We have been trying 7 months now to get a loan modification completed with Dunn Russell. They guaranteed 100% of our money back if they could not modify the loan. The services were not even completed. We have tried non-stop via email and telephone to contact them to no avail. Dunn Russell has left us with nothing to show for but an drained bank account. We deserve a refund for the services that were not completed. We didn’t deserve to be taken advantage of. We are now trying to piece together what is left of our monies and try and work with our lender ourselves. Dunn Russell has now filed bankruptcy and closed its offices. We are in absolute shock and don’t know what to do.
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